Help center

Here you'll find answers to the most frequently asked questions we receive.
How does Fauna evaluate brands?
How is my personal Fauna score calculated?
How are the brands' scores calculated?
How are Fauna points registered?
What determines where I can earn bonus points?
Do I need to go through Fauna to earn points?
Does it cost anything to join Fauna?
How do you earn money?
How can consumption help the climate?
How long does it take until my bonus points becomes visible?
What happens to my data?
Who is Tink?
Which banks does Fauna support?
What does it mean when a partner is "Under review"?
How do I delete my account?